Case Manager - Case Management

Company: Shannon Health
Location: San Angelo
Posted on: February 28, 2026

Job Description:

Job Description Job Summary The Registered Nurse (RN) is responsible for facilitating the patient's hospitalization from preadmission through discharge. The RN coordinates with physicians, nurses, social workers, and other health team members to expedite medically appropriate cost-effective care. The RN advises the health care team and provides leadership as needed. Physical Requirements - The ability to perform the duties and responsibility of the position, with or without reasonable accommodations for disabilities. - The ability to consistently lift, push or pull loads of up to fifty (50) pounds. (Unless nursing 50) - Sufficient strength, mobility and stamina to make frequent location and position changes, assist with patient care, and perform other physical activities of average difficulty. - Candidates whose disabilities make them unable to meet the requirements will still be considered fully qualified if they can perform the essential functions of the job with reasonable accommodations. - May be exposed to infectious or contagious disease. - May have to handle emergency situations. - May be subject to irregular hours. - May be required to wear protective equipment such as eye protection, face protection, masks, sterile/nonsterile gloves, isolation gowns. - May be exposed to toxic/caustic/chemicals/detergents. - Physical activities include continuous sitting, and occasional walking, standing, bending, squatting, climbing, kneeling and twisting. - Activity Conditions (Occasionally, Frequently, Continuously): - Sitting- Frequently - Walking- Frequently - Standing- Occasionally - Bending-Occasionally - Squatting - Occasionally - Climbing-Occasionally - Kneeling-Occasionally - Twisting-Occasionally Visual and Hearing Requirements - Must be able to see with corrective eye wear. - Must be able to hear clearly with assistance. Working Conditions Primarily Works in a well-lighted and air-conditioned environment with period of heavy workload and stress. This role may include working in less-than-ideal home conditions, which can include exposure to extreme temperatures and environments that may not meet typical cleanliness standards such as clutter, unkept surfaces, and homes with pets. Works in various conditions. Performance: Essential Functions Decision Making: Ability to make decisions and takes appropriate action based on the information they have. Recognizes own limitations and consults with the supervisor, manager, or team member when appropriate. Time Management: Works efficiently and manages duties to ensure that tasks are completed with accuracy and within the scheduled shift or reasonable amount of time. Quality & Quantity: Demonstrates accurate, knowledge and skill to carry out job duties. Follows departmental work policies and procedures. Speed and consistency of output, and time utilization of job duties. Computer Knowledge & Electronic Equipment Use: Demonstrates ability to consistently utilize electronic equipment and online computer programs to perform job duties, including electronic documentation, and order entry. Resource Utilization: Consistently utilizes and maintains supplies and equipment to minimize lost charges and unnecessary equipment repair-replacement. Confidentiality: Adheres to established policies on privacy and security requirements for compliance with the Health Insurance Portability and Accountability Act (HIPAA), as applicable by Shannon Policy. Responsibilities Supervises the Following Positions Positions: Case Management Tech Performance: Position Specific Essential Functions - Proactively assesses patients and establishes Discharge Care (DC) Plan. consults with and keeps unit/Interdisciplinary Team informed of DC plan. Documentation is completed in a timely manner. - Performs Utilization Review accurately and refers cases appropriately for secondary review. Performs initial utilization review and continued stay reviews. Ensures status orders are in place and keeps insurance company informed for certification of days. Documentation is completed in a timely manner. - Assesses the patient by collecting information about the patient's home situation and health care needs through direct client contact and other relevant sources to include family, caregivers, etc. - Utilizes established criteria to determine appropriateness of Inpatient admission/status to ensure the appropriate level of care and assists staff with interpretation of the criteria, as indicated. - Attends department meetings and participates in unit activities to stay informed. - Provides "Choice Letter" and assists the patient with selecting a DME company, Nursing Home, Assisted Living facility, Home Health agency, Hospice, etc.; obtains signature on the choice Letter by the patient/family and ensures placement in the chart and documents. - Provides adequate communication of relevant issues to the interdisciplinary healthcare team and initiates referrals to service providers as identified in the discharge plan. Coordinates discharge teaching. - Ensures that the interdisciplinary care/discharge plan is consistent with the patients clinical course, continuing care needs and covered services and modifies, as indicated. - Reports and discusses with attending physicians and or physician advisors the appropriateness of resource utilization, consultations, and treatment plan. - Assists with establishing Advance Directives, Medical power of Attorney, etc. as indicated. Identifies and establishes legal guardian/decision maker. - Utilizes the Patient/Visitor Safety Learning Report to document patient safety issues and complaints related to care. - Engages patients to actively participate in meeting short and long-term healthcare goals and identifies appropriate community resources and support services to assist the patient. - Tracks and ensures that the Important Message from Medicare has been provided to the Medicare patient on admission and that a follow-up copy has been provided, initialed and placed in the chart. - Review's the patient's progress as described by the various disciplines involved on an ongoing basis to ensure an effective plan is in place. - Ensures discharge prescriptions, orders, and appointments are made, DME, OP services, Nursing Home care, etc. have been arranged and discharge, transfer, and referral forms are as complete as possible prior to patient departure. - Develops a discharge/care management plan in collaboration with other members of the healthcare team, the physician and 3rd party payers, as indicated. - Communicates the plan with the patient and family/significant other and adjusts the plan based on the patient's progress, input, and needs. - Performs other duties as assigned. Qualifications Education - Required - High School Diploma, GED, or equivalent - Associate's degree in Nursing - Preferred - Bachelor's degree in Nursing Experience: - Required - 3-5 years Clinical Experience as a Registered Nurse in a Healthcare/Medical setting - Preferred - 2-3 years in a Supervisor Role Certification/Licensure: - Required - Registered Nurse (RN), with authorization to practice in the State of Texas - Basic Life Support (BLS) Certification - Must obtain within ninety (90) days of start date - Preferred - Relevant national certification

Keywords: Shannon Health, San Angelo , Case Manager - Case Management, Healthcare , San Angelo, Texas