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Volunteer Services Coord IV

Company: Texas Health & Human Services Commission
Location: Carlsbad
Posted on: August 6, 2022

Job Description:

Volunteer Services Coord IV

Volunteer Services Coord IV: The Director of Community Relations is directly accountable

to the center director for coordinating and directing an effective community relations and

volunteer program for the facility. The incumbent performs administrative functions such

as disseminating volunteer information to the facility and community, prepares quarterly

and other reports for the State Office and the director, processes and records all

donations of money, goods and services. This position is responsible for developing and

directing the facility's total community relations program, organization of special events

and interpreting volunteer programs and functions to the area communities. The

incumbent is responsible for coordinating and overseeing the utilization and training of

volunteers; serves as the liaison between the facility and all non-profit organizations

working on behalf of the facility; provides support to the Volunteer Council (VSC) as a

non- voting member, coordinating and directing fund raising activities, grant writing,

overseeing the implementation and proper recording of budgetary functions and

communicating VSC activities to the community. The incumbent is the Public Information

Officer for the center and responsibilities include: publishing a center newsletter, writing

press releases, coordination of interviews and is responsible for reporting all media

contact to State Office. The position is also responsible for overseeing recruitment efforts

for the center. Incumbent should be flexible and willing to accept new duties and

responsibilities when required. Essential Job Functions:

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Plans, organizes, supervises, directs and publicizes the facility's total community relations component. Organizes and maintains specific programs of recruitment, selection, orientation, assignment, assessment, and recognition for volunteers. Interprets the Center's philosophy, purpose, plans, and programs to area communities through personal speaking engagements, media and other special events. Provides support to the Volunteer Services Council as a non-voting member. Assists the Center's Director in the overall planning and management of the facility by serving as a member of facility executive level administrative committees, whose purposes are to ensure the efficient and proper running of the facility. Participate in mandatory training in order to ensure staff competence. Provide media support to the center for public service announcements, news stories, press releases for the recruitment of volunteers, employees, marketing projects, programs and fundraisers. Develop and oversee Community Relations and associated policies, publications and other related information following established guidelines. Publications and/or information are provided as requested and within designated timeframes. Ensures Community Relations department adherence to Texas Statutes, Operational Handbook, Volunteer and Community Engagement Policy and Procedure Handbook and all applicable facility departmental and Volunteer Services Council policies.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge Skills Abilities:

Knowledge of community organization and administration and general principles of public relations.

Ability to plan, promote and implement community service programs supporting the facility.

Ability to speak and write effectively for newspaper, radio, and/or television.

Ability to work effectively with professional and non-professional staff within the facility.

Ability to work effectively with community leaders and organizations.

Ability to work effectively with minimal supervision making varied decisions within broad parameters.

Ability to work with facility mission and service/workplace values.

Computer skills. Registration or Licensure Requirements:

N/A Initial Selection Criteria:

Bachelor's degree in public relations, communications , journalism, English, or related field.

Minimum of 2 years Experience in the areas of volunteer management, non-profit management, fundraising, corporate development, special events planning and/or public information.

minimum of one year in a managerial capacity preferred.

Experience and education may be substituted for one another. Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS OIG List of Excluded Individuals/ Entities. Males between the ages of 18 - 25 must be registered with the Selective Service.

All new hire candidates will be required to receive COVID-19 medical screening (nasal test) as part of the due diligence process.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

COVID-19 Precaution(s):

Personal protective equipment required and provided

Temperature screenings

Social distancing guidelines in place

Sanitizing, disinfecting, or cleaning procedures in place

Vaccines available for employees MOS Code:

Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Keywords: Texas Health & Human Services Commission, San Angelo , Volunteer Services Coord IV, Other , Carlsbad, Texas

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